Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of Floor It's website and services. By accessing our website or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access or use our services.

Definitions

In these Terms:

"Company", "We", "Us", or "Our" refers to Floor It.
"Services" refers to the flooring products and installation services offered by Floor It.
"Website" refers to the website operated by Floor It.
"You" refers to the individual accessing or using our website or services, or the company or organization on whose behalf such individual is accessing or using our website or services.

Use of Our Website

By using our website, you agree to:

Use our website only for lawful purposes and in accordance with these Terms.
Not use our website in any way that violates any applicable local, provincial, or federal law or regulation.
Not attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our website, the server on which our website is stored, or any server, computer, or database connected to our website.
Not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

Products and Services

Our website provides information about our flooring products and services. We reserve the right to modify, suspend, or discontinue any part of our products or services at any time without notice.

Prices and availability of products and services are subject to change without notice. We make reasonable efforts to display accurate colors and product information, but we cannot guarantee that your computer's display of colors will be accurate.

Measurements, specifications, and product information provided on our website are for reference purposes only. For precise product specifications, please contact us directly.

Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

For product orders and service appointments, a deposit may be required. The amount of the deposit will be specified at the time of order.

Payment methods accepted will be specified at the time of order or service booking. All payments must be made in Canadian dollars.

For certain products or services, we may request additional information to verify your identity before processing your order.

Installation Services

Our installation services are subject to the following conditions:

You must provide accurate information about the installation area, including measurements and current flooring conditions.
The installation area must be clear of furniture and other obstacles unless otherwise agreed upon in advance.
You are responsible for ensuring that the installation area is accessible to our installers.
You or an authorized representative must be present during the installation to approve the completed work.
Installation timelines are estimates and may be affected by unforeseen circumstances.

Returns and Refunds

Our return and refund policy is as follows:

Custom-ordered products are non-refundable and non-returnable.
Stock products may be returned within 30 days of purchase, provided they are in their original condition and packaging.
A restocking fee may apply to returned products.
For installation services, if you are not satisfied with our work, please contact us within 7 days of completion.
Refunds will be processed using the original payment method, unless otherwise agreed upon.

Warranties

We provide warranties for our products and installation services as follows:

Product warranties are provided by the manufacturers and vary by product. Detailed warranty information will be provided with your purchase.
Our installation services come with a 1-year warranty against defects in workmanship.
Warranties do not cover damage resulting from improper use, abuse, or normal wear and tear.
To claim under a warranty, please contact us with your purchase details and a description of the issue.

Intellectual Property

Our website and its content, including but not limited to text, graphics, logos, button icons, images, audio clips, video clips, data compilations, and software, are the property of Floor It or our content suppliers and are protected by Canadian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your access to or use of or inability to access or use our website or services.
Any unauthorized access to or use of our secure servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from our website.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party.

Indemnification

You agree to defend, indemnify, and hold harmless Floor It, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our website or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

Changes to These Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them.

Your continued use of our website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes.