Frequently Asked Questions
Find answers to common questions about our products, services, and policies.
Product Questions
We offer a wide range of flooring options including hardwood, laminate, vinyl (LVP/LVT), carpet, tile, and area rugs. Each type comes in various styles, colors, and price points to meet different needs and preferences.
For high-traffic areas, we typically recommend luxury vinyl flooring (LVP/LVT), laminate, or certain types of porcelain tile. These options offer excellent durability, scratch resistance, and are easy to clean. Certain engineered hardwoods and stain-resistant carpets can also be suitable depending on your specific needs.
Hardwood flooring is made from real wood throughout, while laminate is a composite product with a photographic layer that mimics wood. Hardwood can be refinished multiple times and typically increases home value, but is more susceptible to moisture and scratching. Laminate is generally more affordable, more resistant to scratches and moisture, but cannot be refinished and typically has a shorter lifespan than hardwood.
Service Questions
We primarily serve the Saskatoon area and surrounding communities within a 100km radius. For larger projects, we can discuss serving areas outside this range.
Yes, we offer free in-home consultations and estimates. Our flooring experts will measure your space, discuss your needs, and provide a detailed quote with no obligation.
Installation time varies based on the type of flooring, area size, and complexity of the project. A typical room (300-400 sq ft) can often be completed in 1-2 days. Larger homes or projects involving multiple types of flooring may take 3-5 days. We'll provide you with a specific timeline during your consultation.
Payment & Pricing Questions
We accept cash, debit, all major credit cards, and e-transfers. For larger projects, we also offer financing options with approved credit.
Yes, we offer several financing options to help make your flooring project affordable. We partner with trusted financial institutions to provide flexible payment plans, including no-interest options for qualified customers. Our team can explain the available financing options during your consultation.
We pride ourselves on transparent pricing. Your estimate will include the cost of materials, installation, and any additional services like furniture moving or old flooring removal. If we encounter unforeseen issues during installation (like subfloor damage), we'll discuss any potential additional costs with you before proceeding.
Other Questions
Yes, all our products come with manufacturer warranties, which vary by product type and brand. Additionally, we provide a 2-year warranty on our installation work. We'll provide detailed warranty information for your specific flooring choice during your consultation.
We recommend removing small items and fragile objects from the installation area. If you've opted for our furniture moving service, we'll handle larger items. Clear access to the work areas and functioning utilities (electricity, water) are needed. We'll provide a detailed preparation checklist before your installation date.
We're here to help! Feel free to contact us via phone at (306) 123-4567, email at info@floorit.ca, or visit our showroom at 418 51st street east, Saskatoon. Our knowledgeable staff will be happy to answer any questions you might have.
Still Have Questions?
Can't find the answer you're looking for? Feel free to contact our team directly.
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